We are sorry to hear that the in-flight Wi-Fi service was not as expected. If you are requesting a refund in service, please provide us with the information listed below, or forward a copy of the receipt that was emailed at the time of purchase.
• Transaction Number:
• Date of your flight:
• Card Holder (name as printed on the credit card(s) used to make the purchase):
• Last four digits of the credit card(s) used to make the purchase(s):
• PayPal registered email address - if you purchased via PayPal:
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